Shipping Policy

Processing Time

All orders take 7-10 business days to process. Orders are not processed or shipped on the weekend or holidays.

Shipping Times

-Standard Shipping 10-21 business days. Shipping times do vary.

Shipping Costs

-We offer Free Standard Shipping 

Express Shipping $15


Tracking 

Once your order ships, you'll receive a Tracking number via email. You can track your order here. If you do not receive a tracking number within 7 days contact us [email protected] 

Returns 

We accept Returns within 30 days of receipt. Items must be in original condition. Return Shipping costs are responsible of the customer.

We do not except any under garments, panties, and bras.

Lost/damaged or delayed Packages 

If your order hasn't arrived within 30 days, contact us at [email protected] and we will investigate.  Please contact us immediately if your order arrives damaged.

House Of Palazzo apologies for any delay. We work with global suppliers to manage our expectations about Shipping times.